COVID-19 Nursing Home System Study
Designing for Better Infection Control
Austin City Council and Austin Public Health commissioned The Design Institute for Health to study and design solutions around spread of COVID-19 in nursing homes. The project kicked off in May of 2020 and included 5 phases from research to piloting. There is potential for this work to be continued after the final deliverable from Phase 5. My time on the project wrapped right before the final report read-out.
You can view the case study and update on the Design Institute for Health website and watch the final report readout.
PROJECT DETAILS
Date: May 2020 - April 2021
Project Background: The spread of COVID-19 in nursing homes prompted the city of Austin to work with us to conduct a research study, and we are further developing design concepts and ideas to turn into prototypes to pilot in early 2021. We have been sharing out our learnings with the city, and have started working with an outside funder to make the pilots and prototyping a possibility.
Design: Design Research, Systems Design, Service Design, Visual Design, Presentation Design, +
Team:
Stacey Chang, Executive Director
Diana Siebenaler, Director of Partnerships
Matthew Love, Project Manager
Stephanie Morgan, Content and Research Lead
Rose Lewis, Social Service Designer & researcher
Natalie Campbell, visual designer & researcher, photographer
Jacob Rader, design researcher
Press:
KXAN Coverage 1: Video and article
KXAN Coverage 2: Video and article
Austin Design Week, 2020: View the presentation recording
Deliverables
Phase 1: Extensive design research to discover core insights via onsite visits and interviews with subject matter experts.
Phase 1 Research Report
Focused Investigation. Presented to Austin City Council July 2020.
Phase 2: Continued in-depth research with more long term care facilities to build upon discoveries in Phase 1. Strategic opportunities were identified to implement in following phases.
Phase 2: Continued Research, Design Concepts
Phase 3: We created and piloted our ideas in based on the previous months of research. An iterative approach was taken based on in-field learnings
Phase 3 Report: Design & Development
Phases 4&5: We continued to pilot and iterate upon our ideas. An iterative and evaluative approach was taken to measure impact (quant+qual).
Final Report